When It All Goes Wrong

Ransomware. Total data loss. Supply chain breach. The call nobody wants to get.

This Is What We Are Here For

Most backup providers give you a dashboard and wish you luck. When everything has gone wrong — your systems are encrypted, your cloud accounts are compromised, your IT supplier cannot help, and your business has stopped — a dashboard is not what you need.

You need people. On the phone, on your site, working with you until your business is running again.

What Happens When You Call Us

Hour one. We assess what has happened, what is still accessible, and what is compromised. We isolate the threat if it is ongoing. We start planning the recovery.

Hours two to four. We stand up a secure, isolated recovery environment. Your data starts coming back from our air-gapped vaults. This environment is completely separate from your compromised network — no attacker can reach it.

Day one. Critical systems are restored. Your team can start working again from the clean environment while we continue recovering the rest.

If you need us on site — we drive to you. We bring the hardware, the data, and the expertise. We stay until you are back on your feet.

What Makes This Different

This is not a product. You cannot buy this from a dashboard. This is a relationship with people who already know your systems, already hold your data, and already have a tested plan for getting you back.

Every Custodia client has a recovery plan that we test regularly. When the worst happens, we are not starting from scratch — we are executing a plan that already works.

Prevention Is Better

This page exists because sometimes prevention is not enough. But everything we do is designed to make this page unnecessary. Our managed security, disaster recovery and continuity planning work together to stop incidents before they start and contain them when they do.